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Can you recommend a search tool we could attach to our html documentation?
Subject:Can you recommend a search tool we could attach to our html documentation? From:Geoff Hart <ghart -at- videotron -dot- ca> To:techwr-l -at- lists -dot- raycomm -dot- com, Elizabeth OShea <elizabeth -dot- oshea -at- virtualaccess -dot- com> Date:Fri, 09 Jan 2004 10:27:15 -0500
Elizabeth OShea wondered: <<We use Dreamweave to produce the docs.
Currently there is no way to search it for a word or phrase.This
results in increased calls to our help desk because people who are new
to the product don't know how to find options... They can't search the
documentation... Can anyone recommend a good search tool that we could
add to our html docs to enable customers to find the information for
themselves?>>
Have a look at DevaTools (www.devahelp.com). They seem to have a pretty
comprehensive and powerful tool for creating searchable, indexed help.
