TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
RE: Saying "RTFM" out loud (was Everyday [was: Style question: "w ar d ial" ...
Subject:RE: Saying "RTFM" out loud (was Everyday [was: Style question: "w ar d ial" ... From:"Goldstein, Dan" <DGoldstein -at- DeusTech -dot- com> To:"TECHWR-L (E-mail)" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Fri, 6 Feb 2004 15:03:19 -0500
I once worked on an app that *always* displayed the message "Press F1 for
Help" in the lower right-hand corner. (F1 launched context-sensitive Help,
of course.) In retrospect, a hot-linked "Click here for Help" would have
been even better. Most apps have Help menus, but Help menus usually have
multiple options, some of which are unhelpful.
Dan Goldstein
> -----Original Message-----
> From: Steven Brown
> Sent: Friday, February 06, 2004 2:48 PM
> To: TECHWR-L
> Cc: margulis -at- fiam -dot- net
> Subject: Re: Saying "RTFM" out loud (was Everyday [was: Style
> question:
> "war d ial" ...
>
> I've been theorizing for some time now that many
> people don't use online help because they simply don't
> know it exists or how to access it...
>
