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Re: PowerPoint Presentations for Doc/writer Impact?
Subject:Re: PowerPoint Presentations for Doc/writer Impact? From:k k <turnleftatnowhere -at- yahoo -dot- com> To:TECHWR-L <techwr-l -at- lists -dot- raycomm -dot- com> Date:Tue, 24 Feb 2004 08:33:05 -0800 (PST)
>
> Until someone documents both the costs of
> documentation (easy to do)
> and the income generated by these sunk costs
> (trickier),
>
Getting a jump on Friday...
The effect of documentation on income can be exactly
quantified by a very simple experiment. Tell the
customers that when they buy your product you will
give them no documentation - no help system, no user
manual, no installation guide, no nothing. Try that
approach for one month and watch what happens to the
sales figures. After that, if the company is still in
business, you have exact figures down to the penny.
Think anyone will ever try it? :-)
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