TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:RE: Using Fictional Companies and Case Studies From:"Darren Barefoot" <darren -at- capulet -dot- com> To:"'TECHWR-L'" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Tue, 24 Feb 2004 15:26:27 -0800
> Darren Barefoot wrote:
>
> >
> > We want to indicate that this is a fictional company, but
> I'm unsure
> > of the wording. This is what I currently have, which is pretty lame:
> >
> > "Acme (a fictional company) sells large roadrunner-killing
> anvils..."
> >
> > Does anybody have a better suggestion? I should clarify
> that I am not
> > using the name Acme, as that's trademarked. Cheers. DB.
> >
>
> Darren,
>
> The traditional way to handle this is to use _real_ data from
> a _real_
> company and then disguise the name blatantly, as "the ABC Company
> [fictional name]," where the bracketed phrase is included only on the
> first use.
>
> There doesn't seem to be much point to making up fictional data for a
> fictional company. That doesn't really qualify as a case study.
>
> Dick
>
Thanks for that, but I disagree. I've spent plenty of time in marketing
departments, and often they're all about fiction. Vaporware, spin,
positioing--we have all of these terms in marketing because we
frequently trade in half-truths (at best).
The point of making up fictional data for a fictional company is the
same as when you've got real data related to real customers: to sell
products and services. The point of using a case study is to explain,
educate and sell by example.
Yes, it's going to be more compelling with real data and a real company,
but, in my experience, that's not always possible. In my experience, 1
in 10 customers, if you're lucky, will agree to let you write about
them. So, even for sizable, successful organizations with lots of
customers, generating non-fictional case studies is difficult and
time-consuming. Cheers. DB.