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Re: Information Mapping vs. Usability Testing of Documentation
Subject:Re: Information Mapping vs. Usability Testing of Documentation From:"HSC Italian" <twins398 -at- hotmail -dot- com> To:techwr-l -at- lists -dot- raycomm -dot- com Date:Fri, 05 Mar 2004 17:58:09 -0600
I want to thank everyone for the feedback I received from my original
posting. The feedback has been invaluable.
I am a usability geek and know little about information mapping (IM);
however, it seemed that the overall theme from the feedback I received was
that IM and usability do not necessarily go hand in hand. I have endless
books on documentation usability. I have incorporated usability as part of
the process before a document is released. IM is not mentioned in any of my
usability books. Just based on what I learned about IM on the Web, usability
and IM seem like two different animals. Would those of you who have had
experiene with one or the other, or both agree?
