Re: Re: Knowledge of subject matter

["Chuck Martin" <cm -at- writeforyou -dot- com>]

See, that's the difference between being practical and thinking ideally.

Practical is good. It pays the bills. I like staying warm and dry in the
rain and the fog, eating semi-regular meals, surfing the Internet, and
watching "The West Wing" and "The Shield."

But please don't let it entirely take the place of my idealism. I'll always
want to make things better for people. And I want to be able to believe that
it can be better. (Kinda in line with the sig of the moment, eh?)

Besides, the idealism also keeps me from being compacent in the field.

-- 
--
Chuck Martin
User Assistance & Experience Engineer
twriter "at" sonic "dot" net      www.writeforyou.com

"I see in your eyes the same fear that would take the heart of me. The day
may come when the courage of Men fail,  when we forsake our friends and
break all bonds of fellowship. But it is not this day! This day, we fight!"
                    - Aragorn

"All you have to decide is what to do with the time that is given you."
                    - Gandalf

"Gene Kim-Eng" <techwr -at- genek -dot- com> wrote in message news:233507 -at- techwr-l -dot-  -dot-  -dot- 
>
> Until the TW's customers realize the importance of ordering
> docs written for the end user (their customer), they do.
> If you as a TW can somehow assist your customer in coming
> to that realization, then you can be a hero to both your
> client/employer and the end user, but one way or the other,
> you must satisfy the requirements of the person who signs
> off on your invoice or your paycheck.  Unemployed TWs do
> nothing to improve the end user's experience with product.
>
> Gene Kim-Eng
>
>
> ------- Original Message -------
> On Wed, 24 Mar 2004 13:12:41 -0800 Chuck Martin wrote:
>
>
> And who will pay the costs or additional technical support
> and lack of repeat business when you don't document for the
> end user?
>
>
>



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