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>A while ago, I asked whether anyone had experience with having users write
>their own procedures, and received helpful advice.
>The time it took us to fix up his procedures was about equal to what he'd
>put in. I'd say in the end, I'm not a fan of this method. It'd be
>different if the user could format it himself. But cleaning up others'
>writing is for the birds. From a business perspective, I guess this did
>get the work done. But I didn't enjoy it, personally.
Hi Eileen -
I remember that thread, and I was one of those who responded.
The way I look at those situations is: instead of having to pull teeth,
make a bunch of field trips, and use a combination of my imagination, the
design docs, and a buggy test installation to actually *write* a document,
I've just had the content handed to me in a neat package. Sure, it needs
to be reformatted, reviewed, and validated, and this takes just as much
work as the same phases normally would. But the *hard* part was actually
done for me!
I guess one might find that more *boring*, but otherwise what's to
complain about? ;)
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