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Subject:RE: help From:"SCHUTZ, ME" <me -dot- schutz -at- thermo -dot- com> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Wed, 12 May 2004 09:02:09 -0500
Mike O writes
> A second test, complete with orders that they follow the directions,
> step-by-step, and highlight the "bad " parts...and lo and behold,
every
> single hard disk drive spun up when the computer was turned on.
I think the key word here was 'orders...'
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Not quite...The third test, with a TOC that gave them a broad overview
of the tasks required to complete the installation...shorter
procedures...more pix...as I would have designed it without the lt.
colonel's orders...was conducted without the orders to follow
directions. And was, conducted at a different air force base...just to
keep it honest...
Well designed, predictable, docs always work better...
ME
Mary Ellen Schutz
Sr. Technical Writer
Translation Coordinator
Thermo Electron Corporation
5225-4 Verona Road
Madison, WI 53711
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