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Subject:Re: Drop term "user's guide"? From:"Ed Wurster" <eawurster -at- hotmail -dot- com> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Wed, 19 May 2004 08:23:38 -0400
> Recently, one of our clients stated that they didn't want the term "user's
> guide" used for their product. It has now went all the way up to the
> president of our area, and I lucked out and got to research the problem.
> Basically, they don't like the term "user's guide" and they want it
> dropped from every product. We have dozens upon dozens of user's guides
> and we feel that changing the name would cause chaos with other clients.
> Has anyone else had this problem? If not "user's guide" what can we call
> them? What are other companies doing? If we can make a case for the term,
> it's not a problem. Otherwise, we have to start brainstorming for new
> ideas...and praying our other clients don't throw a fit.
Sounds like a great opportunity. Have meetings, set direction, list options,
eat lots of pizza.
Seriously, come up with an alternative name for "user guide" and see what
happens. It must be an important client, or the idea would not have rung the
president's bell.
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