Re: Drop term "user's guide"?

[wswallow -at- nycap -dot- rr -dot- com]

I suggest focusing less on the 'what' and more on the 'why'.

----- Original Message -----
> Recently, one of our clients stated that they didn't want the term 
> "user'sguide" used for their product. It has now went all the way 
> up to the
> president of our area, and I lucked out and got to research the 
> problem.Basically, they don't like the term "user's guide" and 
> they want it
> dropped from every product. We have dozens upon dozens of user's 
> guidesand we feel that changing the name would cause chaos with 
> other clients.
> Has anyone else had this problem? If not "user's guide" what can 
> we call
> them? What are other companies doing? If we can make a case for 
> the term,
> it's not a problem. Otherwise, we have to start brainstorming for new
> ideas...and praying our other clients don't throw a fit.


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