RE: Calling all "Lead Writer" or "Information Architects" -- what do you do?

Subject: RE: Calling all "Lead Writer" or "Information Architects" -- what do you do?
From: "John Posada" <JPosada -at- isogon -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 24 May 2004 09:50:18 -0400


-----Original Message-----
Subject: Calling all "Lead Writer" or "Information Architects" -- what
do you do?

I've recently been prompted to "Lead Technical Writer" at my company.
That's the good news. The bad news -- my actual responsibilities in that
role are unclear. I'm having a real disagreement with my manager about
how my responsibilities should change. Currently, I do the bulk of the
writing for our team of 4. I'm proposing that, as lead writer, I become
more of a facilitator, doing things like mentoring other writers, doc
project management, writing (as an overflow writer), interacting with
other teams (such as, development, QA, product management,

-------------------------------
To my company, I'm the Documentation Manager...it says so on my business
card. However, I consider myself a writer. How do I juggle the two
things?

- When there is a meeting on any product that impacts documentation, I'm
there to make sure our requirements are represented.
- I attend weekly status meetings to inform the departments where we
stand.
- I'm the documentation representation at weekly Product Engineering and
Quality Assurance meetings.
- I'm consulted on most purchases for the department, such as printers.
- We added a couple of interns, I was consulted on what they were to do
over the coming weeks.
- I keep my manager (Director of Communications) honest on workloads,
scheduling, commitments
- I contribute to his management agenda for the COO's weekly status
meeting.
- I check in with any other writers to address any difficulties they may
be having and get them ironed out so they can get back to writing.

However, I still write most of the day. I wouldn't have it any other
way. You can do everything you want to do, and still write..what you
describing that you want to do is not a full time job...should only take
you a couple of hours a day max.

John Posada
Senior Technical Writer
Isogon Corporation
http://www.isogon.com
"Realizing Your Business Goals
Through Software Asset Management"



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