TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
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In this posting, look for the following ...
* ANNOUNCE: Registration for LavaCon 2004 now open (NEW)
* NEW ARTICLE: Avoiding Repetitive-Stress Injuries (NEW)
* ADV. FRAME TRAINING -- RTP NC, Bay Area, Dallas, Seattle, Newark & UK
* SUMMER TRAINING by Bright Path Solutions (Frame, Structure, XML, more)
* STORY: How TechSmith's Morae Can Help Technical Writers
* REMINDER: Reviews Feature on TECHWR-L Site
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Repetitive stress injuries often afflict technical communicators.
Geoff Hart presents a thorough discussion of the problems, as well as
possible solutions ranging from behaviorial modifications to
environmental changes. This article is a must-read for any technical
communicator--or anyone else who spends a great deal of time at the
computer keyboard.
TRAINING: SUMMER TRAINING by Bright Path Solutions (Frame, Structure,
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FrameMaker Boot Camp(TM)
- New York, NY & Research Triangle Park, NC (multiple summer dates)
FrameMaker for a New Era
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FrameMaker Structured Document Publishing Boot Camp
- Research Triangle Park, NC
WebWorks Publisher for FrameMaker 2003
- Research Triangle Park, NC
XML for Single Sourcing
- Research Triangle Park, NC
XML Intro Workshop
- Pittsburgh, PA (Special July 26th offering)
FrameMaker and XML Workshop
- Pittsburgh, PA (Special July 27-28 offering)
Bright Path Solutions is an Adobe Authorized Training Center, an Adobe
Solution Network member, and a WebWorks University. More information on
us, our clients, and our services may be found at http://www.travelthepath.com .
Please email specific training question or onsite training proposal
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STORY: How TechSmith's Morae Can Help Technical Writers
"I just wish I knew what our users were thinking," Matt the software
developer said. "If only I knew where they were looking, or where
they were clicking . . . or gosh darn it, just SOME insight into their
minds!" He put his head down on the conference room table.
"What if there was a way to videotape the user? While simultaneously
recording the user's actions on the computer screen?" Dan the
technical writer ventured.
"Sounds like an interesting concept," Matt said, his voice muffled by
the tabletop.
"And what if you could search the video, based on where the user
clicked, hit a certain key, or viewed specific text?" Dan said.
"That sounds amazing," Matt said, looking up, "though implausible."
"But it's not!" Dan said enthusiastically. "You need to look into
TechSmith's Morae. It's the ONLY all-digital solution for analyzing
human-computer interaction."
"So I'll know what my users are doing?" Matt asked, his voice nearly a
whisper.
"Leave it to a technical writer," Dan said, leaning back in his chair,
"to open up new channels of communication."
Don't forget--TECHWR-L now offers a reviews feature,
with information about books, softwares, and courses
connected to the technical communication profession.
Check it out at http://www.techwr-l.com/techwhirl/reviews/
Anyone is welcome to submit a review through the form
linked on the reviews page, although reviewing products
with which you are connected is certainly discouraged.
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