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Subject:RE: How do you read a User Manual From:bcliver -at- manu -dot- com To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Tue, 15 Jun 2004 17:41:13 -0400
>My position is that readers enter the book at any place that contains
>the content to address their issue at hand.
You're right. I don't have studies to back up my assertion, but users
read manuals about as much as they read dictionaries. That's why index,
TOC, search, and cross-references are an important part of our craft.
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