TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
When companies get skimpy with documentation and training, you really do end up with frustrated customers who only use 5% of what the technology has to offer. Interesting article which nicely summarizes why I should have won all those arguments with developers...)
An excerpt...
WOULDN'T it be great if your laptop came with a light-up keyboard? It would make it much easier to type in a darkened room or airplane cabin.
If you own one of eight million I.B.M. laptops of relatively recent vintage, you have just such a light. You may just not know it: there is no obvious way to turn it on. The secret is to press two keys - function and page up - simultaneously.Some people discover the light by accident; others learn about it from friends. But many remain, quite literally, in the dark.
"There are all these people walking around with this great feature they don't know about," said Rob Enderle, principal analyst at the Enderle Group, a research firm in San Jose, Calif.
I.B.M.'s keyboard light is one of the great unknowns of the electronic world, but there are many others. As printed manuals grow scarcer while features multiply in computers, electronic gadgets and software, consumers are increasingly on their own in learning what their devices can do. Even basic functions can remain hidden from the user forever, or until some happy accident in which the right buttons are pressed.
Kim Mandala, a homemaker in Flanders, N.J., describes herself as electronic-phobic. "Everything I discover on these things is totally by accident," she said.
...
SEE THE ALL NEW ROBOHELP X5 IN ACTION: RoboHelp X5 is a giant leap forward
in Help authoring technology, featuring Word 2003 support, Content
Management, Multi-Author support, PDF and XML support and much more! http://www.macromedia.com/go/techwrldemo
COMPONENTONE DOC-TO-HELP 7 PROFESSIONAL: From a single set of Word documents, create online Help and printed documentation. New version offers yearly subscription service, Natural Search, Modular TOC Utility, Image Map Editor, Theme Designer, Context String Editor, plus more. http://www.componentone.com/doctohelp .
---
You are currently subscribed to techwr-l as:
archiver -at- techwr-l -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit http://www.raycomm.com/techwhirl/ for more resources and info.
