[Author Prev][Author Next][Thread Prev][Thread Next]
[Author Index (this month)][Thread Index (this month)][Top of Archive]

Re: Chapter Overviews

Subject: Re: Chapter Overviews
From: Chuck Martin <cm -at- writeforyou -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 21 Jul 2004 15:54:54 -0700


Bonnie Granat wrote:

Sometimes people who have never seen a particular application expect to
find out about it by reading its manual. I think their expectation is
valid.

How often have you seen that happen, or seen it reported as happening?

What I've seen, over and over (and seen reported even more often), is that people almost universally find out about an application by exploring it. (It's one thing that makes menus so useful, not that they are necessarily easy to use, but that they allow exploration of what an application can do.)

And then, for the few who might want to read the manual, front to back, to find out about the application, why would they reasonably want to find out about the manual? I mean, that's not why they are reading the manual, right?

--
--
Chuck Martin
User Assistance & Experience Engineer
twriter "at" sonic "dot" net www.writeforyou.com

"I see in your eyes the same fear that would take the heart of me.
The day may come when the courage of Men fail, when we forsake our
friends and break all bonds of fellowship. But it is not this day!
This day, we fight!"
- Aragorn

"All you have to decide is what to do with the time that is given you."
- Gandalf

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

ROBOHELP X5: Featuring Word 2003 support, Content Management, Multi-Author
support, PDF and XML support and much more!
TRY IT TODAY at http://www.macromedia.com/go/techwrl

WEBWORKS FINALDRAFT: New! Document review system for Word and FrameMaker
authors. Automatic browser-based drafts with unlimited reviewers. Full
online discussions -- no Web server needed! http://www.webworks.com/techwr-l
---
You are currently subscribed to techwr-l as:
archiver -at- techwr-l -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit
http://www.raycomm.com/techwhirl/ for more resources and info.


Previous by Author: Re: Chapter Overviews
Next by Author: Re: Developing a schedule.
Previous by Thread: Re: Chapter Overviews
Next by Thread: Re: Chapter Overviews

[Top of Archive] | [Author Index (this month)] | [Thread Index (this month)]

What this post helpful? Share it with friends and colleagues:

Sponsored Ads