Using Word to create help?

Subject: Using Word to create help?
From: Geoff Hart <ghart -at- videotron -dot- ca>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Sun, 25 Jul 2004 10:02:27 -0400


Priscilla Yonemura wondered: <<I can't find any advice on using Microsoft Word to create help for a simple web application. And, yes, I'd love to use RoboHelp or RoboHTML, but the project owners insist I use Word.>>

The project owners clearly don't know what they're talking about, since RoboHelp is nothing more than a layer of macros and custom programming that runs in close cooperation with Word. Moreover, it's easy to write and review the content in Word, then pour it into another application (e.g., RoboHTML) to generate help, though working that way forces you to do lots of rework with each release. For that matter, you can create WinHelp using Word plus RoboHelp, then open the help file in RoboHTML and convert it into an HTML help format.

WebWorks Publisher (WWP) now works with Word, so that's another excellent alternative, though I've heard you need a very powerful computer to use it effectively with large projects. (Confirmation, anyone?) You can even use Microsoft's free help compiler and help-authoring workshop (downloadable from their Web site, and probably available without downloading on the programming CDs purchased by your software developers) as a kind of RoboHelp Lite. Haven't worked with this particular tool, but many people like its clean, simplistic interface.

So the first thing you need to figure out is just what it is that they want you to create (which flavor of HTML... presumably WebHelp?), and why they're hung up on using Word. Usually, the reason for recommending Word is so that you can write and review the help files using Word's revision tracking feature, which is tremendously efficient for this purpose. But once you've achieved "final text", simply crank out the help file from Word using Robo or WWP.

--Geoff Hart ghart -at- videotron -dot- ca
(try geoffhart -at- mac -dot- com if you don't get a reply)


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References:
Using Word to Create Help: From: Yonemura, PriscillaX J

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