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I received this email from Macromedia on Friday, last. I know of
others who have received similar correspondence. I am not surprised.
The business case makes sense to me. Unfortunately, as a FTE, I buy
this stuff to stay current but am not in a position to take advantage
of MacroMedia's generous offer -- but the offer might partially save
the bacon of those who persuaded their employer to move to RHFM in the
last month .... <g>
----- Original Message -----
From: <framefeedback -at- macromedia -dot- com>
To: <snip>
Sent: Friday, July 30, 2004 2:22 PM
Subject: Important Information for RoboHelp for FrameMaker Customers
Dear RoboHelp for FrameMaker user,
As you probably know, Macromedia recently acquired eHelp Corporation.
Since the acquisition, we have worked diligently to complete the
integration of eHelp's products and services in a manner that will
ultimately maximize the benefits for all of our customers. As part of
this process, we have identified some necessary changes in our product
line.
Macromedia currently offers two alternatives for Adobe FrameMaker
users who need to publish their content online, the RoboHelp Office
family of products and RoboHelp for FrameMaker. In order to best
serve the needs of our growing user community, we will be focusing
our attention and available resources on the RoboHelp Office product
line, which includes RoboHelp Office, RoboHelp Office Pro, and RoboHelp
Office Pro for .NET. We will be discontinuing RoboHelp for FrameMaker
as of July 30, 2004. However, we want to assure you that Macromedia remains
committed to meeting the needs of all of our customers in the online
Help and documentation marketplaces.
You may continue to use your current license of RoboHelp for FrameMaker
for as long as you wish. You will continue to receive product support
in the RoboHelp for FrameMaker Help Community and in the RoboHelp for
FrameMaker peer-to-peer online forums http://www.helpcommunity.ehelp.com/roboframe/).
Alternatively, the RoboHelp Office family of products includes
functionality that enables FrameMaker users to import FrameMaker content
for use in the creation of online Help and online information systems.
The RoboHelp Office family of products will continue to be available from
Macromedia. As a courtesy, we would like to offer you a 50% discount on
RoboHelp Office X5.
As always, your feedback is greatly appreciated. Please send any feedback
to RJ Jacquez, Product Manager at framefeedback -at- macromedia -dot- com -dot-
RJ will continue to oversee any issues related to FrameMaker.
Sincerely,
Anthony Olivier
Senior Vice President, General Manager
Macromedia
======
T.
Remember, this is online. Take everything with a mine of salt and a grin.
ROBOHELP X5: Featuring Word 2003 support, Content Management, Multi-Author
support, PDF and XML support and much more!
TRY IT TODAY at http://www.macromedia.com/go/techwrl
WEBWORKS FINALDRAFT: New! Document review system for Word and FrameMaker
authors. Automatic browser-based drafts with unlimited reviewers. Full
online discussions -- no Web server needed! http://www.webworks.com/techwr-l
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