Re: Important Stuff They Don't Teach In Tech Writing School

Subject: Re: Important Stuff They Don't Teach In Tech Writing School
From: TechComm Dood <techcommdood -at- gmail -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Fri, 27 Aug 2004 14:51:42 -0400


> Users by and large hate documents.

As a user and a writer, I agree!!!

> Furthermore, tech writers are not the defacto user experience experts. If you
> don't know how a product works or understand the people using it - then
> pointing out things you don't understand isn't "user advocacy" its annoying.

Thank you!!! That is so true!

> You can't criticize things you don't know. Regardless of what Steve Martin
> might sing.

Funky Tut?

> Yes, I know....Some places will allow the tech writers to become a part of the
> design and development process. But this is usually after they have proven they
> have expertise with the technologies and industry. Its not something you get on
> day one.

Right. You aren't involved unless you can add value. And user advocacy
for the sake of user advocacy is not value added - it's opinionated
whining.

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References:
Re: Important Stuff They Don't Teach In Tech Writing School: From: Andrew Plato

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