RE: Allocated chapter numbers for specific chapter content

Subject: RE: Allocated chapter numbers for specific chapter content
From: "Broberg, Mats" <mabr -at- flir -dot- se>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Fri, 17 Sep 2004 14:03:24 +0200


Dick,

Our cameras and camera systems cost anything from 10,000-15,000 USD to
several MUSD, and are aimed both at civilian and military markets. For
some people they are indeed workday references since they work with this
kind of inspections and/or surveillance 8 hrs a day, 7 days a week.

But I agree that some customers would probably get confused by this
chapter allocation regime.

Thanks for your input.

Sincerely,
Mats Broberg
Technical Documentation Manager
www.flirthermography.com


> Broberg, Mats wrote:
>
> > Dick,
> >
> > www.flirthermography.com
> >
> >
> Mats,
>
> Given that you are providing product manuals to an undifferentiated
> audience of professionals and amateurs, I think using a scheme that
> assigns a fixed chapter number to each topic and might result
> in empty
> chapters in some circumstances would only confuse your
> audience. Cameras
> are not aircraft and your manuals are not workday reference documents
> for full-time maintenance workers.
>
> However, for the sake of your own sanity, it makes sense to have a
> master outline that accommodates everything you might ever
> want to tell
> users about, on any model, and generate your manuals
> consistently from
> that outline. If you push the optional features to the bottom of the
> outline, chances are that your chapter numbers are going to be quite
> consistent from camera to camera regardless.
>
> Dick

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