Re: Another question I've had for years...

["Ned Bedinger" <doc -at- edwordsmith -dot- com>]

----- Original Message ----- 
From: "James Barrow" <vrfour -at- earthlink -dot- net>
>
> A better definition would be that the subject matter experts that I
> have dealt with view the knowledge in their heads with a certain right
> of ownership

Aha.  It is in their heads, but who rightfully "owns" it?  A diligent
investigation of that question leads to an even better formulation of the
problem:

How does an organization learn? or better yet

How can an organization's memory persist apart from its transient employees?

Hope this helps.

Ned Bedinger
Big Game , Llc.
Institutional Memory Capture and Taxidermy


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