tooltips for web-based apps?

[lyndsey -dot- amott -at- docsymmetry -dot- com]

My client has a web-based application with customized versions for their 
many customers. I would like to create tooltips for all of the fields and 
buttons on the UI, but I am told that this is a huge undertaking and a 
nightmare to maintain, particularly because of the customizations. For 
example, a field in a Canadian version of the app might be SIN, with the 
tooltip as "Enter your social insurance number without spaces," while in the 
US version the field would be SSN, with the tooltip as "Enter your social 
security number." 

I don't see this as such a big deal. I imagine it as one big file that uses 
bookmarks that the app would hook to, and customization tags that would rip 
out all but the correct tooltip. While I am certain it would take a bit of 
effort to set up, once it was done, what would be the big deal? 

What is your experience? How have you handled similar situations? 

Please reply to me directly as I am on Digest. 

Thanks
~~~~~~~~~~~~~~~~~~~~~
Lyndsey Amott
www.docsymmetry.com
Winnipeg, MB  R3G 2J3 


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