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RE: Can you tell me what CIQ means in the phrase 'CIQ documentati on'?
Subject:RE: Can you tell me what CIQ means in the phrase 'CIQ documentati on'? From:"O'Shea ,Elizabeth" <Elizabeth -dot- OShea -at- Elan -dot- com> To:"TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com> Date:Fri, 12 Nov 2004 09:41:40 -0000
John Posada wrote:
>CIQ: Customer Information Quality. Describes the quality of customer
>infromation, including Completeness, Validity, Accuracy, Currency,
>Consistency and Relevancy. Also includes the quality of the
>information describing the customer's IT environment.
...
>It's a real term and understood in the circles of those who deal with this
That may be, but the person who owns the SOP that mentions CIQ and who would
be one of the people referring to the CIQ docs couldn't tell me what they
were or where to find them. But now I that I hae a definition I can ask more
specific questions to find out if we need a reference to CIQ docs in the
SOP.
Thanks everyone for your help.
Elizabeth
Elizabeth -dot- OShea -at- elan -dot- com
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