Re: Usability abuse?

["Gene Kim-Eng" <techwr -at- genek -dot- com>]

I think that automobiles were perhaps not the best choice for an
analogy, since they are generally not purchased based on the knowledge
of expert professionals and "user griping" about previous designs often 
has a substantial impact (for better or worse) on the development of new
ones. 

Gene Kim-Eng


----- Original Message ----- 
From: "Andrew Plato" <gilliankitty -at- yahoo -dot- com>
> > This is certainly true, as far as it goes. But let's go one step 
> > further: You can certainly tell the designers that the steering wheel it 
> > too hard to turn, that you can't reach the radio without taking both 
> > hands off the wheel, that you can't see into the "blind spot" when you 
> > turn your head (because of support pillars, for example), that the sun 
> > visor doesn't actually block the sun for key parts of the day (as is the 
> > case on my Honda Accord), and so on.
> 
> This isn't usability testing, that is griping. 


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