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In this posting, look for the following ...
  * TRAINING: Content Management Workshop Series Begins In Research 
              Triangle Park, Washington DC (NEW)
  * STORY: Usability Solution from the Creators of SnagIt (NEW)
  * TRAINING: Need to Document APIs and SDKs? 
              You can get started now 
  * STORY: SnagIt's Printer Capture
  * ANNOUNCE: WebWorks ePublishing Webinars: 
              The Fast Track to Advanced Skills
  * ANNOUNCE: Doc-To-Help 7.5 Professional - Save Time and 
              Concentrate on Your Writing
  * ANNOUNCE: Shorten Your Writing Time by Learning the 
              Information Mapping Method


and at the end you'll find the concluding administrivia with 
information about these ads and how to place your own. 


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TRAINING: Content Management Workshop Series Begins In Research Triangle
Park, Washington DC

The Rockley Group Content Management Workshop Series is designed to
provide you with a comprehensive understanding of the concepts and
techniques required to develop and implement effective content management.
Each workshop runs for two days. Take all four workshops and receive a
certificate in content management. The first series begins in Research
Triangle Park and Washington, DC and is brought to you in association with
Bright Path Solutions.

The series includes:

[1] Content Management Jumpstart
[2] Information Architecture for Content Management
[3] Content Modeling and Structured Writing
[4] Content Management Implementation Strategies


[1] Content Management JumpStart ? January 18-19, 2005
Content Management JumpStart introduces the concepts, strategies,
guidelines, processes, and technological options required for a successful
content management implementation.

http://www.techwr-l.com/ct.php?link=http://www.rockley.com/Content%20Management%20Jumpstart.htm




[2] Information Architecture for Content Management ? April 19-20, 2005
Information Architecture for Content Management introduces you to concepts
required to develop the information architecture for your content
management strategy.

http://www.techwr-l.com/ct.php?link=http://www.rockley.com/Information%20Architecture%20for%20Content%20Management.htm




[3] Content Modeling and Structured Writing ? June 28-29, 2005
Content Modeling and Structured Writing teaches you how to create content
models and the content supported by those models. Existing content models
such as DocBook, DITA, SPL, and PIMS will be reviewed.

http://www.techwr-l.com/ct.php?link=http://www.rockley.com/Content%20Modeling%20and%20Structured%20Writing.htm




[4] Content Management Implementation Strategies ? September 20-21, 2005
This workshop provides you with an understanding of the factors affecting
implementation, enabling you to make the right decisions about
implementing your unified content strategy and your content management
system.

http://www.techwr-l.com/ct.php?link=http://www.rockley.com/Implementation%20Strategies%20for%20Content%20Management.htm




Interested in bringing this series to your hometown? Let us know. Send an
email to moreinfo -at- rockley -dot- com -dot- 

The Rockley Group Inc.
445 Apple Creek Blvd., Suite 120
Markham, ON L3R 9X7 
Phone: 905-415-1885
Fax: 905-415-3413 

11/16/04-11/22/04
########################################################

STORY: Usability Solution from the Creators of SnagIt

~~~~~~~~~~

Dan the technical writer sighed in frustration.  He'd been trying for 15
minutes to purchase software off a site, but he'd had trouble with the
menus, the shopping cart, the download info ... it was extremely hard to
use.

"Why don't they just use Morae?" Dan yelled.  

"What are you so mad about?" his coworker Joe said.

"I'm trying to use this site and they have done NO usability testing!" Dan
said, still fuming.

"Well, usability testing is so complex and expensive ..." Joe started.

"That's not true," Dan said, "they can use Morae - the only all digital
testing solution for recording, analyzing and sharing usability analysis
of Web sites and software."

"No usability lab required?" Joe asked.

"None," Dan said, turning back to the computer.  

"Are you still going to try to buy on that site?" Joe asked.

"No!" Dan said.  "I'm emailing them about Morae.  Once they use it, I
won't need to buy that software anymore ... no doubt they'll send it to me
as a show of their gratitude."

~~~~~~~~~~

Technical writers - for more about SnagIt, visit: 
http://www.techwr-l.com/ct.php?link=http://www.techsmith.com/products/snagit/technicalwriters.asp?DCMP=BAC-Techwrl


Learn about Morae at
http://www.techwr-l.com/ct.php?link=http://www.techsmith.com/products/morae/default.asp

~~~~~~~~~~

11/16/04-11/22/04
########################################################

TRAINING: Need to Document APIs and SDKs? You can get started now. 

Documenting APIs isn't easy but learning how is a great way to enhance
your tech writing skills. Our "Workshop-on-a-DVD", featuring well
known tech writing guru Manuel Gordon, can get you started now.

You will learn:
- What are SDKs? Why sell them? Why buy them?
- How to structure the documentation set for an SDK
- What programmers really want: A real-world case study
- How to outline a Developer's Guide
- How to automatically generate a Reference Manual using DGP tools
- Strategies for going forward and additional resources
- And much more

Here is what one recent customer had to say:
"I bought this DVD set and found it very useful. There is a lot of
information about how programmers think and what they expect and like,
in addition to more detailed information on the subject of APIs and
SDKs. I also found the outline for a developer's guide very helpful."

For more information, visit
http://www.techwr-l.com/ct.php?link=www.thirdwavestudios.com/gg/videos.html




11/15/04-11/21/04
########################################################

ANNOUNCE: WebWorks ePublishing Webinars: 
          The Fast Track to Advanced Skills

WebWorks Services has made accelerating your learning curve easy
and convenient with live 90-minute online training sessions. Here
are our upcoming Webinar topics for November:

     * Getting Started with WebWorks Publisher Professional
          November 8, 9:30 a.m. PST (12:30 p.m. EST)
     * Delivering Localized Content with WebWorks Publisher
          November 10, 10 a.m. PDT (1 p.m. EDT)
     * Delivering 508-Compliant Content with WebWorks Publisher
          November 16, 10 a.m. PDT (1 p.m. EDT)
     * WebWorks Template Design and Maintenance
          November 18, 10 a.m. PST (1 p.m. EST)
     * WebWorks Publisher Functions: Advancing Beyond the Basics
          November 30, 10 a.m. PDT (1 p.m. EDT)

These interactive classes are conducted via WebEx, so you can get
the most out of your investment in WebWorks Publisher -- without
leaving your desk. To sign up or for more information, visit us
at www.webworks.com/techwr-l/webinars or call WebWorks Services at
512-719-3399 ext.503.

11/02/04-12/30/05
##############################################################

ANNOUNCE: Doc-To-Help 7.5 Professional - Save Time and 
          Concentrate on Your Writing

ComponentOne Doc-To-Help 7.5 Professional enables you create printed
documentation plus Help files for Windows and Web-based applications from
a single source document.  You have the option to compile Help files into
one of several formats including HTML Help, Cross-Platform HTML-based
Help, JavaHelp, WinHelp, Visual Studio .NET-style Help, and printed
documentation.  Also, this single sourcing feature gives you the ability
to save time and concentrate your efforts on writing, information
development, and other important projects.

Doc-To-Help Professional includes a yearly subscription service focused on
helping you get the most out of your Help authoring by delivering you with
improved performance, benefits, and savings.  This subscription delivers
new version releases, free updates and upgrades, select product betas,
credits toward training courses and additional telephone support, 30-day
phone support, and e-mail support for one full year from your date of
purchase.

Documenter for .NET, a feature included in Doc-To-Help Professional is
great for .NET users who want to save time and completely automate their
.NET object model documentation.  Excellent for generating internal
company documentation and end user documentation, it quickly creates
MSDN-style documentation from compiled assemblies and XML comment files
providing you with complete and well-formatted documents for class
libraries.

For more information on Doc-To-Help Professional, visit
www.componentone.com/techwirlnews.  To order, please contact us via email
at d2hsales -at- componentone -dot- com or call 1.800.858.2739 x 204.

http://www.componentone.com/redirector/webredirector.aspx?redirectcode=d2hads403400




11/02/04-11/29/04
##############################################################

TRAINING: Shorten Your Writing Time by Learning the 
          Information Mapping Method

Learn Information Mapping's method today and:

* Start writing more easily
* Reduce your writing time
* Get better results from your documentation
* Decrease your document revision time, and
* Increase your productivity.

You can learn the leading method for developing high-quality structured
content and documentation by attending one of Information Mapping's
seminars.  Go to
http://www.techwr-l.com/ct.php?link=http://www.infomap.com/lc/learning_programs/lc_schedule.htm






for more information, or call us at 800-INFOMAP.

One technical writing department using the Information Mapping method
survived a merger by convincing the new company of their value through a
usability study. This study showed how the Information Mapping method:

* Added value to the company
* Saved the company money
* Saved readers' time, and
* Reduced the errors encountered by readers.

Being able to offer this proof ultimately saved their jobs.  To read the
complete story, visit
http://www.techwr-l.com/ct.php?link=http://www.infomap.com/im_aboutus/news/insider/fall006305_5.htm






10/30/04-11/21/04
##############################################################


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