Are there any statistics about online help/user manual use?

["Risa Lotto" <RISAL -at- Amdocs -dot- com>]

Has anyone done a survey or know where I can get stats about the percentage of application users who use documentation?

Thanks very much in advance,

Risa Lotto
Manager, User Documentation
Amdocs Learning Services
mailto:risal -at- amdocs -dot- com
+972-4-8133347


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