Re: query re help

[peemo -at- hotmail -dot- com]

Dmbrown argues:
> That would be true *only* if you refused to look at any of the topics 
> listed in the results of the query.
> 
> One of the main values of an index or search engine is its ability to 
> introduce the reader to unfamiliar terms.  In indexing parlance, including
> these "synonyms" teaches the reader by equating a familiar concept (making
> the words line up straight) with an unfamiliar concept (justifying text).
> 
> The reader looks for one, finds the other, and learns in the process the
> correct term for the concept in question.  Using this specific example, our
> hypothetical user looks for how to line up the text, finds a topic on 
> justifying text, realizes it's exactly what he needs, and thinks, "Oh, 
> *that's* what they call it."
<snip>

And that was my point:  First, I would not look down 12 items to find my
answer.  Ever.

Second, if, for some reason, I did try 'justify text' (not knowing what
that meant), it would only be because I tried the first 11 and they did
not help me.  I would never spend the time on finding the answer that way.

Finally, after two tries at terms I typed, "word, text at left side of
page" into Google and the second item down uses 'justified' in a way that
would tip me off.

Then again, maybe I am not a 'normal' help user.

Pam

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