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"How To Write Usable User Documentation", (by Edmond Weiss)
Subject:"How To Write Usable User Documentation", (by Edmond Weiss) From:beverly_robinson -at- datacard -dot- com To:"TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com> Date:Mon, 6 Dec 2004 09:38:02 -0600
Several years ago a colleague who was in the Computer Science master's
degree program at a local university asked to be allowed to write a user's
manual as his class project. The professor wanted it written following the
principles in Dr. Weiss's book (although the book was out of print at the
time). I ended up rewriting the entire manual before release.
The textbook for the class I'm currently taking is "Murach's C#" (by Joel
Murach and Doug Lowe, ISBN 1-890774-22-7). It uses the two-page spread
style quite successfully, although it took me a while to get used to it. My
instructor tells me that many of the Murach books use this technique.
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