Re: Transitioning User Expectations from Feature to Task-Based Information

[technical -at- theverbalist -dot- com]

> I don't think that it's a case of helping users make the transition so 
> much as accomodating them - especially since one is your manager.
> 
> Why not provide a feature-based Toc along with the regular one? That 
> shouldn't take up too much time, and, that way, you can accomodate everyone.

Hmm, I hadn't thought of taking a fish-and-fowl approach to the ToC, but
that's a possibilty. There tend to be about three different internal names
for eatch feature that float around, but if I can get one official name
for the features I could work with that...

Thanks for thinking outside of my docbox ;-)

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