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Re: Criticizing Writers - What Would You Have Done?

Subject: Re: Criticizing Writers - What Would You Have Done?
From: "Phillip St. James" <saint0 -at- verizon -dot- net>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 30 Mar 2005 15:18:01 -0800


Amen, Beth...

In my dreams... I'm hoping that tech comm academics (if they haven't already done it) will research and publish methods of quantifying the corporate and public sector financial value of tech comm efforts (tech writing, tech pubs, and various tech comm vehicles covering deliverables such as training pieces and website content).

That is, we too often have a heckuva time convincing many higher-ups about the contributions our efforts make to the bottom line - whether it's about profits, cost savings, or revenue enhancements. Is anyone in the tech comm academic arena doing anything significant in this area currently? Is something relevant and reliable already available?

Thanks,

-phillip
Palo Alto


----- Original Message -----

...If you cannot communicate effectively with someone, you are
not going to be able to create a worthwhile equitable relationship with them...


Beth Agnew



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RE: Criticizing Writers - What Would You Have Done?: From: Beth Agnew

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