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Depending on the age and computer experience of the managers, they may
be unaware that there is any kind of interface for a computer other
than a Graphical User Interface, and they are probably only dimly
aware, if indeed aware at all, of the concept of a "user interface" in
general.
In general, I don't think that the "user interface" concept is widely
understood by people not located somewhere on the nerd-geek continuum.
Expecting non-technical users or managers to know about it is
unrealistic.
"You just use the computer by pointing at stuff and clicking
buttons... isn't that how all computers work and have always worked?
Every computer I've ever seen works that way."
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