RE: QUERY: Bug Fix?

["Rochelle McAndrews" <rmcandrews -at- csiu -dot- org>]

When we moved away from stating: "BUG FIX" to improve our organization's
"image," we TWs agreed that the terms: program modification or application
update sufficed without the negative connotations associated with  the terms
"Bug" and "Fix" (however, we still refer to "bug fixes" internally).

Now, we explain to end-users the previously erroneous behavior and end the
message on a positive note by explaining the issue's resolution, announcing
that the resulting 'update' or 'modification' download is available from the
secure portion of our website.

Does this help?

R


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