Citations for ragged (natural) right margin

["Dan Goldstein" <DGoldstein -at- riverainmedical -dot- com>]

Leah Guren posted the following to the Techshoret list about two years
ago:

"All usability data shows overwhelming that a ragged (natural) right
makes it easier to read and follow the text. Some of the research dates
to the mid-70s (Hartely & Burnhill, Designing Instruction Text), but the
most compelling data came from Marlana Coe (UCLA) and E.R. Misanchuk in
several different studies done in the 90s."

Amazon doesn't have the Hartely & Burnhill book, and I couldn't find the
Coe or Misanchuk studies on the Web. Does anyone have a lead for these?

Thanks,

Dan Goldstein

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