RE: Service Pack 896358

["Rowles, Carol" <Carol -dot- Rowles -at- fnf -dot- com>]

I have. In addition to Macromedia which couldn't even find us registered
as having a support policy with them..which we did and which
disconnected me after I was on with them for 15 mintues.

-----Original Message-----
From: Rochelle McAndrews [mailto:rmcandrews -at- csiu -dot- org] 
Sent: Wednesday, June 15, 2005 10:07 AM
To: Rowles, Carol; TECHWR-L
Subject: RE: Service Pack 896358

We've had a coworker who had this same problem, but for 2000, not XP.

He only worked around the issue by uninstalling the update in question
(SP
896358).

I've not yet downloaded/installed the group of security updates, and
won't
until issue resolution is achieved.

Perhaps, just maybe if we all start contacting MS in droves, they may
consider looking into the malfunction.

We have...will you?

Thanks
**********************************
[clip]
Subject: Service Pack 896358

The Service pack for XP now makes it impossible to view .chms. Our QC
and Support departments downloaded this service pack, and can only view
chms if moved to their local machine. Customers will be calling soon.
Does anyone have quick fix for this? The Microsoft help page is 7 pages
long and over my head. Thanks.

Carol S. Rowles
Paralegal/Documentation Spec.

Fidelity Information Systems
Empower Division
50 South Water Avenue
Sharon, PA 16146

Phone: 724-981-5087
Fax: 724-981-5092

http://empower.fnis.com/


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