RE: Can anyone compile old WinHelp projects in RoboHelp X5?

["Mike Hamilton" <mhamilton -at- madcapsoftware -dot- com>]

Hi Claudia,

First, if you install a new version of MS Word then you need to
un-install/re-install RoboHelp. It is during the install process that
RoboHelp scans the machine and sets up which version of MS Word it
expects to find.

Next, go to the Macromedia page at this url http://tinyurl.com/cdmb8 and
download the new certificates that connect RoboHelp and MS Word and
follow the instructions on the Macromedia site to get them in the proper
places. The reason you need to do this is that security certificates are
only good for one year and the certificates that shipped with RoboHelp
X5 expired in March of 2005, the certificates at the URL above will be
good until March of 2006.

Hopefully these two items will get you up and running again.

Mike Hamilton
MadCap Software 

-----Original Message-----
From: bounce-techwr-l-213212 -at- lists -dot- techwr-l -dot- com
[mailto:bounce-techwr-l-213212 -at- lists -dot- techwr-l -dot- com] On Behalf Of
Claudia -dot- Fugalli -at- marsh -dot- com
Sent: Monday, July 25, 2005 3:10 PM
To: TECHWR-L
Subject: Can anyone compile old WinHelp projects in RoboHelp X5?


Hi everyone,

I checked both the techwr-l and macromedia archives but i couldn't find
exactly this topic --

Last year we upgraded from RoboHelp 9.2 to version X5. We had been using
Office 2000 with v. 9.2, and kept using it with v. X5. Then a few months
ago we tried upgrading to Office 2003, and we found we were unable to
compile WinHelp projects that had been created in RoboHelp 9.2 (our
HTMLHelp projects compiled fine).

We tried all the tips on the Macromedia site (like these:
http://www.macromedia.com/cfusion/knowledgebase/index.cfm?id=rb_47841
and
http://www.macromedia.com/cfusion/knowledgebase/index.cfm?id=rb_69633),
but they didn't fix the compilation problem. So we put off upgrading to
Office 2003. (Note that our OS is Windows 2000).

But now our office is doing a big upgrade for something else, and we
need to install Office 2003.

So my question is -- is anyone out there using RoboHelp X5 with Office
2003 and able to compile old WinHelp projects? If so, is there some sort
of special trick to doing this, or a decent workaround you know of? We
have relatively large projects (500+ topics), so we'd rather not have
create new versions.

I'll post a summary to the list (when my deadline is over next week ;-)
Also i'm on digest so i won't get any replies until tomorrow --

thank you !!
-claudia

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