Re: What do people work from?

["Gene Kim-Eng" <techwr -at- genek -dot- com>]

Theoretically, our development process calls for engineers to create a
spec prior to the beginning of development, get it signed off and then
develop to the spec, so my writers would be working from the spec
to structure the product library, then from various datasheets the
engineers are supposed to provide during the development process,
but (surprise!) that doesn't always happen.  In most cases we either
get no data, minimal data or wrong data, and so we access the 
developer work areas, download the engineers' project files and 
generate our own data to document the product in its actual state.
Then we feed back all the errors and bugs we found into the bug
tracking system for resolution.

Gene Kim-Eng


----- Original Message ----- 
From: "Partridge, Robert" <Robert -dot- Partridge -at- au -dot- unisys -dot- com>

What do software (in particular, but I'd be interested in responses from
anyone) writers work from? Nothing but the product? Interviews with
SMEs? Basic specifications? Detailed specifications? A full set of
design documents?



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