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http://www.hci.com.au/hcisite3/journal/Simple%20metrics%20for%20documentatio
n.htm
Excerpt:
Good documentation will generally have certain basic characteristics or
attributes that ensures its effectiveness as a means of communicating
information to the reader. In this article we list various criteria that you
can use to appraise the effectiveness or quality of documentation. While
ultimately it is the degree to which a particular document matches the
requirements of its targeted audience that determines its effectiveness,
this set of criteria at least provides an objective means of measurement.
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