TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
My firm has a set of standard products which of course have complete
manuals. Additionally, we do quite a lot of projects with customised
hardware and software, which also get documented.
How do you handle this situation? Do you provide an extra document that
includes additions and specifies the deletions? Do you customise the
whole documentation including all additions, changes and deletions? Or
do you have any other suggestions?
The documentation is for now print-only.
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You can use FrameMaker and its Conditional Text feature. Then, when you
want to print out a customised document, you select the conditions that
will apply to the document and generate.
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