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Hi Jennifer,
Here's is what I would do in such a scenario:
• Determine mine how many people are required to take up existing work
• Determine key improvements to be made and how much effort is
required to achieve that
• Talk to the manager and internal customers (Product Managers, etc)
to determine the future workload
• Based on the above, determine the number of writers required
• Talk to the manager to find out the allocated budget
• Based on the budget, determine the number of permanent resources and
contractors and required experience level
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