Re: Hiring Question

[Tony Markos <ajmarkos -at- yahoo -dot- com>]

Excellent point!  I would use behavioral based
interviewing to find out where the writer stands on
this critical issue.  I would ask "How would you
verify your product understanding with an SME?"  If
the writer say he/she would ask the SME to review the
document he/she created - wrong answer!  Requests for
SME review of documentation is most often only going
to get some minor (typically single-word) changes. 
Correct answer:  Tech Writer would use a diagram
technique specifically designed for effective
multi-cycle reviews of product essentials.

Tony Markos

--- Gene Kim-Eng <techwr -at- genek -dot- com> wrote:

> I have yet to see or take a test that measures a
> candidate's ability
> to drag information or review comments out of a
> recalcitrant SME 
> or any of the other nonwriting skills required to
> get documentation
> done to plan and schedule.  

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