RE: FW: Document Control Systems

Subject: RE: FW: Document Control Systems
From: "Heidi Arnold" <harnold103 -at- hotmail -dot- com>
To: cturner -at- redflex -dot- com, techwr-l -at- lists -dot- techwr-l -dot- com
Date: Wed, 14 Dec 2005 11:12:28 -0600

Clare,

Here is one suggestion -- without knowing anything about your company, so it is general. If it were me, the first thing I would do is develop a very clear idea of the cataloging/access system parameters -- so that you know exactly what the system needs to do. So, maybe a list of all documents and document types (each employee can send their own list), and you know, who needs access when and where, and so on and so forth.

My only point is simple -- know exactly what you want the program to do, and then shopping will be more efficient/effective. For example, do you need on-site as well as off-site access? How many off-site access accounts do you need? Will that change over time?

Maybe you already know all this stuff.

Hope this helps a little. There are some *real* experts on this list who I'm sure will have good things to say.

Best,

heidi

Heidi Arnold, M.A.
Aspen Editing
developmental editing and copyediting
academic monographs, fiction, and nonfiction
fax: 607-330-1793
hwarnold -at- alumni -dot- reed -dot- edu




From: "Clare Turner" <cturner -at- redflex -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Subject: FW: Document Control Systems
Date: Wed, 14 Dec 2005 09:57:46 -0700

I have been tasked to select 5 "document control systems" and make a recommendation to our management team for a company-wide "solution". The ONLY criteria I've been given are: "We want to have an application, preferably web based, that allows all employees to have read-only access to ALL technical and user documentation based on user access. We want it catalogued and searchable in a user-friendly way so folks can easily find documentation. We want it to have good version control tracking and good controls on who has write access to each document. The issues keep coming up that we have multiple copies of documents spread all over the network and nobody knows where to find anything."

At this time, everyone keeps whatever they want (or create) on whatever portion of whatever server on our "LAN" that they have access to (or on their own desktop). We DO NOT have a formal intranet (this is another subject and one I've been harping about since I started, to no avail). I have not been given a price range - only that I should select "2 cheap, 2 middle and one cadillac". We are a Windows server and XP shop (tho' I think there are Linix servers, too - not my area). Most files created are in one of the MS Office applications, with the exception of construction diagrams created in a CAD program (no, I don't know which one).

Finally, because much of our data can be considered evidence in court proceedings, a hosted solution is not an option. This needs to be in-house.

Any suggestions/help/direction would be *greatly* appreciated!



Clare Turner, Technical Writer
Redflex Traffic Systems, Inc.
15020 N. 74th St.
Scottsdale, AZ 85260
480.607.3583

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FW: Document Control Systems: From: Clare Turner

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