Re: Friday Poll Idea (WAS: In love with a word)

Subject: Re: Friday Poll Idea (WAS: In love with a word)
From: "Gene Kim-Eng" <techwr -at- genek -dot- com>
To: "Amy Gale" <amyg -at- grammatech -dot- com>, <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Sun, 8 Jan 2006 11:52:48 -0800

IMO, reassuring users that procedures are easy is something best
left to the Marcom writers. As a tech writer, your job is not to
reassure the user that the procedure is easy, but to *make * it
easy. If the user needs any reassurance other than a quick flip
through the procedure that the work is not going to be as hard
as he/she thought it would be, I would say the procedure probably
needs more work.

Gene Kim-Eng



----- Original Message ----- From: "Amy Gale" <amyg -at- grammatech -dot- com>

I sometimes use sentences with that kind of flavor as a preamble to the procedural steps: sometimes it just seems like the task requires some kind of reassurance. Is that a bad idea?

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Now Shipping -- WebWorks ePublisher Pro for Word! Easily create online
Help. And online anything else. Redesigned interface with a new
project-based workflow. Try it today! http://www.webworks.com/techwr-l

Doc-To-Help 2005 now has RoboHelp Converter and HTML Source: Author content and configure Help in MS Word or any HTML editor. No proprietary editor! *August release. http://www.componentone.com/TECHWRL/DocToHelp2005

---
You are currently subscribed to TECHWR-L as archive -at- infoinfocus -dot- com -dot-
To unsubscribe send a blank email to techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit http://lists.techwr-l.com/mailman/options/techwr-l/archive%40infoinfocus.com

To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to lisa -at- techwr-l -dot- com -dot- Visit
http://www.techwr-l.com/techwhirl/ for more resources and info.


References:
Re: Friday Poll Idea (WAS: In love with a word): From: Cathy MacDonald
Re: Friday Poll Idea (WAS: In love with a word): From: Amy Gale

Previous by Author: Re: Contractions
Next by Author: Re: Contractions
Previous by Thread: Re: Friday Poll Idea (WAS: In love with a word)
Next by Thread: Re: Friday Poll Idea (WAS: In love with a word)


What this post helpful? Share it with friends and colleagues:


Sponsored Ads