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> Personally, I like [A] because it is in active voice. I am strongly
against the flagrant use of passive voice in technical communications.
Since most technical communications with regard to software and/or
hardware is designed to instruct the user how to do something, I
believe it is best to speak to the user/learner in the same voice as
you would if he/she were in front of you.
>
> David B. Dubin, PHR
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