Re: Starting over (long)

[John Posada <jposada01 -at- yahoo -dot- com>]

> Technical editors are often the "first user" of 
> information, reviewing and editing the material while 
> following and testing the procedures whenever 
> it is possible to do so (some of the products that I work on
> require such enormous set up that it is not always feasible 
> to test/follow all procedures, but I do try).

I'm not so sure that an editor would have been able to do much in my
situation. This is because much of what is documented requires a
considerable amount of setup. That's the whole reason why this
deletion of the envoronment was so upsetting. For instance...to get
to the functionality of creating custom content, you first have to
create and setup a client. Then in that client, you have to set up an
employee. What took me three lines to describe takes over 50 pages of
documentation. It was at this level that I discovered my "errors".


John Posada
Senior Technical Writer

"So long and thanks for all the fish."
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