TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
With a small shop, one of the first questions I'd have is "how much do
you want to spend."
Don't forget to gain the best possible vision of what THEIR expectations
are -- especially since you've a friend there (friends are harder to
gain than customers, and more valuable).
Both of these issues can be addressed by creating a solid Statement of
Work, and asking them to review and approve it. Standard stuff, but
easily skipped when working with friends.
You should, of course, do your best to guide their expectations based on
your expertise, but, at the end of the day, if you produce X, and they
wanted Y, there is potential for loss in both the professional and
personal areas . . .. neither is a happy event.
-----Original Message-----
From: Kevin McGowan [mailto:thatguy_80 -at- hotmail -dot- com]
Sent: Wednesday, January 25, 2006 7:33 AM
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: Taking on a contract
Hi all,
I have a shot at taking on some consulting work (which I find quite
interesting!). I'm going to meet with the reps from this company
tonight,
and am looking for a bit of advice as to what specific questions to ask.
Basically, they are a small company here in Ottawa, about 14 people.
They've
all been doing the writing (tech manuals, marketing blurbs, help files,
etc). To quote my friend there: "we're tired of doing the writing
because
we're tripping all over each other." At the moment, they are creating a
lot
of XML files and they apparently want to turn that source into nice
looking
PDF files (probably with Word).
Sound like fun?
Aside from some basic questions like "who is your audience?" and "what
materials do you want to create?", I'd like to see what other questions
you
might ask in a similar situation.
Now Shipping -- WebWorks ePublisher Pro for Word! Easily create online
Help. And online anything else. Redesigned interface with a new
project-based workflow. Try it today! http://www.webworks.com/techwr-l