Re: Giving a Document **One Voice**

[Tony Markos <ajmarkos -at- yahoo -dot- com>]

Kirk:

Sounds like they want documentation that is tightly
integrated.  Things like:

*  Standardization and streamlining of terminology and
action verbs.

*  Streamlining and standarization of tasks described
in the docs (often different people label the same
task differently).

*  Documentation based upon a comprehensive,
integrated understanding of essential end-user goals
and tasks and how all of those tasks interrelate.

If you want to know what I recommend, contact me
off-list.  My suggestions involve techniques that are
taboo on this listserv.

Tony Markos
Focused on the essential like a laser

--- Kirk Turner <royj -at- alltel -dot- net> wrote:

.... I have now been asked to rewrite it in order to
give the document **one voice.** ... I would be
interested in learning what steps members took to
achieve this common assignment and
and/or how they approached it on their own project



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