RE: Planning modular help for software packages

[Paul Hanson <PHanson -at- Quintrex -dot- com>]

You have a lot of work ahead of you and I wish the best of luck in figuring
it all out. One of the things that threw up a red flag in my mind is to
bring up the situation where your documentation already has link(s) to the
doc for a package the client may not have installed. For example, if your
client only has Packages A & B, but you have a link from B to C in the doc,
you either have to not give them the information in package C by rewriting
the content to not refer to package B <which if that connection exists, that
makes your doc incomplete> or give them the doc for package C. I document a
system that has many of these cross-system links
<http://www.quintrex.com/Products/Grid_prod3_small.htm> so I don't think I
could do what you are suggesting. I give our clients all the doc. 


Paul Hanson
Technical Writer
Team Macromedia - RoboHelp
http://www.macromedia.com/support/forums/team_macromedia/team_members/200.ht
ml
Quintrex Data Systems 
http://www.quintrex.com
email: phanson at quintrex.com 
-----Original Message-----
From: techwr-l-bounces+phanson=quintrex -dot- com -at- lists -dot- techwr-l -dot- com
[mailto:techwr-l-bounces+phanson=quintrex -dot- com -at- lists -dot- techwr-l -dot- com] On Behalf
Of Fugalli, Claudia
Sent: Friday, February 24, 2006 10:14 AM
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: Planning modular help for software packages

<snip>
2) I would like the structure of the help file to mimic the structure of the
product, so that if a customer didn't buy Package B then the help for
package B and its related plug-ins will be excluded from the help file.
(note that i only want to do this at the package level, not for plug-ins --
people pay extra for those, and i'm hoping that the help content can help
sell them ;-). 
<snip>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

WebWorks ePublisher Pro for Word features support for every major Help
format plus PDF, HTML and more. Flexible, precise, and efficient content 
delivery. Try it today!. http://www.webworks.com/techwr-l 

Doc-To-Help includes a one-click RoboHelp project converter. It's that easy.  Watch the demo at http://www.componentone.com/TECHWRL/DocToHelp2005

---
You are currently subscribed to TECHWR-L as archive -at- infoinfocus -dot- com -dot- 

To unsubscribe send a blank email to 
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit http://lists.techwr-l.com/mailman/options/techwr-l/archive%40infoinfocus.com

To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to lisa -at- techwr-l -dot- com -dot-  Visit
http://www.techwr-l.com/techwhirl/ for more resources and info.