RE: Probs Opening CHM Files

[<Cindy -dot- Crittenden -at- cox -dot- com>]

.chm problems are well documented and fall under the Blue-Sky support
category of "hmm...that's interesting".

Now that Robohelp belongs to Macromedia, they've improved their support
structure.  In addition to some answers I found by googling ".chm
error", their user support forum discusses it in a few topics.

Sorry I can't point you to links - I'm on webphone right now. 

-----Original Message-----
From: techwr-l-bounces+cindy -dot- crittenden=cox -dot- com -at- lists -dot- techwr-l -dot- com
[mailto:techwr-l-bounces+cindy -dot- crittenden=cox -dot- com -at- lists -dot- techwr-l -dot- com] On
Behalf Of Keith Hansen
Sent: Monday, March 13, 2006 1:36 PM
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: Probs Opening CHM Files


Interesting RoboHelp problem ... see if anyone can shed any light on
it...

Scenario #1:
* In RoboHelp, my co-worker generates a help project as a Microsoft HTML
file.  It appears to generate OK.  

*  When she tries to open the compiled .CHM file, it won't open.

*  I can't open the .CHM she generated on my PC either.


Scenario #2:
* In RoboHelp, I take the same help project.  I also generate the help
project as a Microsoft HTML file.  It appears to generate OK.  

* I can open the compiled .CHM file on my PC.  

* My co-worker can't open the .CHM file I generated on her PC.
 
Any ideas?

Thanks!

Yours,

Keith
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

WebWorks ePublisher Pro for Word features support for every major Help
format plus PDF, HTML and more. Flexible, precise, and efficient content

delivery. Try it today!. http://www.webworks.com/techwr-l 

Doc-To-Help includes a one-click RoboHelp project converter. It's that
easy.  Watch the demo at
http://www.componentone.com/TECHWRL/DocToHelp2005

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^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

WebWorks ePublisher Pro for Word features support for every major Help
format plus PDF, HTML and more. Flexible, precise, and efficient content
delivery. Try it today!. http://www.webworks.com/techwr-l

Doc-To-Help includes a one-click RoboHelp project converter. It's that easy.  Watch the demo at http://www.componentone.com/TECHWRL/DocToHelp2005

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