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Have you ever felt the need to create a new word? (take II)
Subject:Have you ever felt the need to create a new word? (take II) From:Geoff Hart <ghart -at- videotron -dot- ca> To:Surag R <suragtechwriter -at- gmail -dot- com>, TECHWR-L <techwr-l -at- lists -dot- techwr-l -dot- com> Date:Mon, 24 Apr 2006 09:59:38 -0400
Surag R wondered: <<In one of my projects, there was a term "statused"
in the UI. I told the project manager that there is no term like
statused. He said, the software product has a history of around 15
years and no user had complained about it till now and let us continue
using it.>>
That's a really tough call. Once something has established a 15-year
track record, it's awfully hard to change it, and doing so risks
causing a surprising amount of disruption. Microsoft, for example, just
about caused apoplexy in the editing community when they revised Word's
revision tracking features to produce the botch job that was Word XP;
even today, in Word 2003, the editing features are still badly damaged
compared to their pre-XP implementation.
That example providing the cautionary tale, the solution is to obtain a
reality check on the manager's statement. For example, talk to your
technical support people. If they report dozens of calls per day about
users confused over "statused", then you've got a problem you can fix.
If nobody has ever expressed confusion over this term, odds are good
that it's become part of the working vocabulary of the audience--or at
least that it makes no less sense to them than the icons used in the
software. Talking to users of the product provides even better evidence
for change vs preserving the status quo, but not everyone is allowed to
do this.
<<There are a lot of wrong grammatical usages and misspellings around
us through advertisements and other channels. Can this type of software
UI errors too be accepted like that? Or shall we classify it as the
invention of a new word according to convenience?>>
English has always changed in ways that word geeks like us don't like,
and will continue to do so. Our job is not to be blind and dogmatic
about traditional usage--otherwise we'd all be writing in Elizabethan
English--but rather to cling tenaciously to the old for as long as
doing so makes sense. When the language has changed, we must accept
that and move on. Or as one of my favorite aphorisms goes: “In words,
as fashions, the same rule will hold,//Alike fantastic if too new or
old://Be not the first by whom the new are tried,//Nor yet the last to
lay the old aside.”--Alexander Pope
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