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Subject:UI navigation info for customizable UI From:"Chris Orr" <got2940 -at- hotmail -dot- com> To:techwr-l -at- lists -dot- techwr-l -dot- com Date:Wed, 26 Apr 2006 10:35:36 -0400
Hello techwr-lers.
My documentation team has a thorny problem with our product's new UI. With
the new UI, users can choose how they want to view the product, and items
appear in different folders and menu structures, according to the chosen
view. Additionally, users can create new views.
We do not know how to direct users to find the items mentioned in
procedures. We have tentatively decided to provide no UI navigation info in
the procedures but instead provide a comprehensive UI navigation section in
our Basics chapter. But we are concerned that users may find the procedures
they need, but not go on to use them because they can't find the items
mentioned in the procedures.
Whatever solution we decide on, it must work for us in a highly dynamic
development environment, where we maintain hundreds of documents and
localize them into many different languages.
Do you have other options for providing UI navigation info that we should
consider?
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