Re: Standard Docset for Hardware/Software Products?

[John Posada <jposada01 -at- yahoo -dot- com>]

> I'm getting feedback (via the Tech Marketing department) that our
> docset has too many docs and that customers want all the 
> information in one or two docs.

Is it possible that their request is hiding a problem that won't be
fixed through their suggested solution?

All you really know is they are having a problem. Too many documents
is probably not the problem. Maybe finding stuff is?

Address the root cause of the problem and chances are, the solution
will be something else.


John Posada
Senior Technical Writer

"So long and thanks for all the fish."
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

WebWorks ePublisher Pro for Word features support for every major Help
format plus PDF, HTML and more. Flexible, precise, and efficient content 
delivery. Try it today!. http://www.webworks.com/techwr-l 

Doc-To-Help includes a one-click RoboHelp project converter. It's that easy.  Watch the demo at http://www.DocToHelp.com/TechwrlList

---
You are currently subscribed to TECHWR-L as archive -at- infoinfocus -dot- com -dot- 

To unsubscribe send a blank email to 
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit http://lists.techwr-l.com/mailman/options/techwr-l/archive%40infoinfocus.com


To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to lisa -at- techwr-l -dot- com -dot-  Visit
http://www.techwr-l.com/techwhirl/ for more resources and info.